Privacy Policy
1. Introduction
Uranusys LLC operates Uradrive, an intelligent mobility application.
This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and deleted when you use Uradrive.
The application processes information necessary to support account authentication, navigation, route planning, mobility preferences, and related functionality.
2. Information We Process
Depending on the features you use, Uradrive may process the following categories of information.
Account information: Your verified email address, authentication-provider identifiers, and information necessary to maintain your account and sessions.
Location and navigation information: Precise location coordinates, destinations, route stops, planned routes, and navigation-related information.
Search information: Destination queries and location context used to return relevant search results.
Mobility preferences: Route preferences, personalization settings, and information derived from journey activity.
Device-local information: Recent destinations, navigation state, parked-vehicle information, and other information stored on your device.
Voice information: Speech input and associated transcripts when you use supported voice features.
Technical information: Authentication records, session information, operational diagnostics, and information necessary to maintain application security and reliability.
3. How We Use Information
We process information to:
- Authenticate users and manage accounts.
- Provide destination search and navigation.
- Calculate and update routes.
- Support journey continuity.
- Maintain mobility preferences and personalization.
- Enable voice interactions.
- Protect accounts and application services.
- Diagnose technical problems.
- Respond to support requests.
- Comply with applicable legal obligations.
We do not describe planned features as active data-processing operations unless they are actually enabled.
4. Location Information
Uradrive uses precise location information to provide location-dependent mobility functionality.
The inspected iOS implementation requests location access while the application is in use and does not request Always location permission.
Navigation information may include origin and destination coordinates, intermediate stops, route geometry, and related journey data.
Location information may be transmitted to mapping and navigation providers when necessary to deliver requested functionality.
Certain journey information may be retained in application storage until it is deleted under applicable account or data-management procedures.
Native mapping and navigation SDKs may transmit location, device and usage information directly to their providers. The extent of such processing depends on SDK configuration and provider practices.
5. Authentication and Account Information
Uradrive uses Auth0, an identity platform operated by Okta, for authentication-related functionality.
Account records may include a verified email address and identifiers associated with your authentication provider.
Session credentials and related security information are processed to maintain authenticated access.
Some authentication-attempt records may persist beyond an individual sign-in session.
Authentication-attempt records may be retained after a sign-in attempt, including where account creation is not completed. Identity information held by the authentication provider may require a separate deletion process.
6. Mapping and Navigation Services
Uradrive uses Mapbox technologies for mapping, search, routing, and navigation.
Depending on the function and SDK configuration, Mapbox may receive information such as destination queries, location coordinates, route information, device information, and service-usage information.
Some information may be transmitted directly from the device through native SDKs.
Mapbox SDKs may collect usage, device and location-related telemetry. Controls and retention operated by Mapbox are governed by the applicable provider practices.
7. Voice Recognition
When you use voice features, Uradrive may process microphone input to interpret spoken requests.
The inspected application uses Apple speech-recognition technologies.
Depending on device capabilities and system configuration, speech recognition may involve processing by Apple services rather than exclusively on-device processing.
Microphone and speech-recognition access are controlled through applicable device permissions.
8. Personalization and Mobility Memory
Uradrive may store explicit preferences and derive mobility-related information from journey activity.
Personalization controls are intended to provide users with choices about the use of this information.
Some route-memory records may remain stored even if personalization is disabled or other personalization information is cleared.
9. Device-Local Storage
Uradrive stores certain information locally on your device, including recent destinations, parked-vehicle information, navigation state, and other mobility-related records.
Some locally stored information may contain precise coordinates.
The inspected implementation also writes a diagnostic log to the device.
A local diagnostic log may remain on the device after sign-out or account deletion. Depending on device settings, files in the application Documents directory may be accessible through device file sharing.
10. Artificial Intelligence Features
Uradrive's architecture includes capabilities intended to support AI-assisted mobility interactions.
However, the inspected production configuration indicates that the backend AI assistant is disabled.
Accordingly, this policy does not represent OpenAI processing as an active Production 1.0 data flow.
If AI functionality is subsequently activated, the applicable disclosures must be reviewed and updated before deployment.
This section concerns the Uradrive application. The AI assistant on the uradrive.com website is a separate service, described in “Website assistant” below.
11. Information Sharing
Depending on the services used, personal information may be processed by:
- Auth0/Okta: Authentication and identity services.
- Mapbox: Mapping, destination search, routing, navigation, and associated SDK processing.
- Apple: Device services, speech recognition, and applicable mapping functionality.
- Infrastructure providers: Application hosting, storage, and supporting technical operations.
We do not represent these providers as receiving identical categories of information.
Infrastructure providers process information to host and secure the service; their identity and processing locations may vary according to operational arrangements.
12. Retention
We retain information for periods related to service operation, security, account management, and applicable legal obligations.
Retention varies by information category.
The inspected implementation does not yet enforce defined deletion periods for every category of stored information.
Some trip, route-memory, authentication-attempt and technical records currently have no automatic expiration rule. Certain device diagnostics may also remain until removed through device-level actions.
13. Account Deletion
Uradrive includes account-deletion functionality in the inspected development source.
Account deletion is intended to remove associated application information and invalidate relevant sessions, subject to operational and legal limitations.
Certain limited audit records may remain where justified.
Deletion of information maintained by external identity providers may require separate processing.
Deletion requests may require additional processing by an external identity provider; completion may not be immediate. Contact the privacy address below if you need assistance.
14. Security
Uranusys LLC uses technical and organizational measures intended to protect application information.
These measures include authentication controls, session-management mechanisms, and access restrictions.
No system can guarantee absolute security.
We review and improve relevant security controls as part of the application's development and operational qualification.
15. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain information about personal data, object to certain processing, or exercise other privacy choices.
Some rights may be subject to lawful limitations.
Available application controls include certain device permissions, account-management features, and mobility preferences.
Requests requiring additional assistance may be directed to the privacy contact below.
To submit a privacy-rights request, contact [email protected]. We will review and respond in accordance with applicable law.
16. International Processing
Uradrive may use service providers operating in different jurisdictions.
Information may be processed in the United States and in other locations where our service providers operate, subject to applicable legal requirements.
17. Children's Privacy
Uradrive is intended for users who meet the applicable eligibility requirements for the service.
The service is not directed to children under 13. Where applicable law requires a higher minimum age or parental authorization, those requirements apply.
18. Changes to This Policy
We may update this Privacy Policy when our services, processing practices, or legal obligations change.
Material changes will be communicated where required by applicable law.
19. Contact
Uranusys LLC Uradrive Privacy Operations
Privacy: [email protected]
For privacy questions and requests, contact [email protected].
Geographic availability
The United States is the initial intended commercial market. Service functionality in another territory does not mean that Uradrive is commercially offered there. Any expansion, including Côte d’Ivoire and other African markets, Canada or European countries, requires separate qualification and may involve additional local terms, notices or language support.
Website privacy supplement
This section concerns uradrive.com, operated by Uranusys LLC. It supplements the application privacy information and describes website resources, comments and contact links. It does not change the application processing described elsewhere in this policy.
Website resources and performance reporting. Website pages request Google Fonts stylesheets and font files from Google services. Your browser communicates with Google to retrieve those resources. Pages also load a Cloudflare Insights script and make browser-performance reporting requests to the website’s /cdn-cgi/rum endpoint. Existing comments may display avatar images requested from Gravatar. Cloudflare also processes website request information for analytics, including requested paths, network addresses, browser and device details, and response codes. These services are separate from the application services described in this policy.
Comments. The existing WordPress comment form asks for comment text, a name and an email address; a website address is optional. Submitted information is processed by the website’s WordPress system. Published comments may show the supplied name, website link and an avatar. The form offers an optional, initially unchecked choice to remember your name, email address and website in browser cookies for later comments. WordPress’s current default duration for those optional cookies is one year. Comment and moderation notifications are enabled. Do not include sensitive information in public comments. When a comment is submitted, WordPress may also collect the network address received by the website and the browser’s user-agent information for comment processing and moderation.
Browser storage. WordPress uses browser session storage to retain an emoji-support test result. Optional comment-memory cookies are separate from this session entry. Administrative sign-in and editing features use additional cookies or storage for authenticated users. Browser controls let you manage stored site data and external resources; blocking resources or clearing data may affect appearance or remembered information.
Technical logs. Website hosting logs record technical request information, including timestamps, source network addresses, requested paths, HTTP methods and status codes, and response sizes. Current domain log rotation is based on file size and a maximum number of rotated files, rather than a fixed number of days. This does not establish a fixed retention period for every security, provider or backup record.
Contact and language choices. The Contact page provides email links instead of a website contact-submission form. Selecting a link opens your chosen email application; sending a message is a separate action. Inbound mail for the domain is routed to Hostinger mail servers. Product support is listed at [email protected] and website privacy questions at [email protected]. The EN / FR selector follows your explicit language choice; the candidate implementation does not redirect you solely because of browser language or geographic location.
Website assistant
uradrive.com offers the URADRIVE AI Copilot, an AI assistant that answers general questions about URADRIVE from information published on this website. It is operated by Uranusys LLC. It is optional: the rest of the website works without it.
What it can and cannot do. The assistant only answers questions. It cannot access your Uradrive account, trips or location. It cannot take payments, make bookings or contact anyone. It does not ask for your contact details and does not store them. Answers are generated by AI and can contain mistakes. Product support is available at [email protected].
What is processed.
- The questions you type and the assistant’s answers.
- The last few turns of the same conversation, so it can follow up.
- Technical request information, for security and abuse prevention: your network address, the time, and the request path. This is the same type of information already described under "Technical logs".
Before your question is processed, email addresses, phone numbers and payment-card or bank-account numbers are removed automatically. This removal is automatic and covers only these kinds of identifiers: anything else you type, such as a name, is sent as written. Please do not enter other personal or sensitive information.
External AI provider. To produce each answer, the question (after removal) and the relevant published URADRIVE website information are sent to Anthropic PBC, which provides the Claude AI model. Anthropic processes this information to generate the answer. Uranusys uses Anthropic’s service under Anthropic’s commercial terms. How long Anthropic keeps this information, and the purposes for which it may use it, are governed by those terms and by Anthropic’s own privacy and usage policies, published on Anthropic’s website. Your network address, cookies and account information are not sent to Anthropic. The information may be processed in the United States and other countries where Anthropic operates.
How long it is kept.
- On our server, the conversation is held in memory only, for up to 30 minutes after your last message, and is never written to disk.
- In your browser, the conversation is kept in session storage for this tab, so that it stays open while you navigate. It is deleted when you close the tab.
- Erase conversation in the assistant’s menu deletes it immediately, both on our server and in your browser.
- Our service logs record technical events, such as the time, the outcome, the response time and the amount of processing used. They do not record the text of your questions or answers.
Purposes and basis. We process this information to answer your question and to keep the service secure and available, for example through rate limits and abuse prevention. We do not use it for advertising or profiling. We do not sell it, and we do not use it to contact you. Basis: our legitimate interest in providing website information on request, and your choice to use the assistant.
Your choices and rights. Using the assistant is optional. You can erase a conversation at any time. Your rights described in this policy apply. Privacy questions: [email protected]. The assistant is not intended for children.